Frequently Asked Questions

1. Do you support OEM and ODM projects?
Yes, we support both OEM and ODM projects. For OEM, we manufacture according to your brand, specifications, packaging, or product requirements.For ODM, we can assist with development based on your concept, idea, or target market needs.

2. Can you customize products based on our drawings or samples?
Yes. If you provide drawings, samples, photos, or clear product requirements, we can evaluate the project and discuss suitable customization options.

3. What types of customization can you provide?
We can support different kinds of customization, such as: Product appearance or structure adjustment Material or finish change Color customization Logo printing Packaging customization Label and manual customization

4. Can you provide samples before bulk order?
Yes. Sample development is an important part of our cooperation process, especially for OEM and ODM projects.

5. What is your MOQ?
MOQ depends on the product type, specification, and customization level.Please contact us with your project details, and we will provide the appropriate MOQ information.

6. How long is the lead time?
Lead time depends on product type, order quantity, and customization requirements.Sample lead time and mass production lead time may be different. Please contact us for a project-based estimate.

7. How do you control product quality?
We apply quality control throughout the whole production process, including: Incoming material inspection In-process quality control Product testing when required Final inspection before shipment

8. Do you have export experience?
Yes, we work with international customers and understand the importance of quality consistency, communication efficiency, and reliable delivery.

9. Can you provide customized packaging and branding?
Yes. We can support customized logo, packaging, labels, and other branding-related requirements based on your needs.

10. What information should I provide when sending an inquiry?
To help us respond more accurately, it is helpful if you provide: Product type Photos, drawings, or reference links Quantity estimate Target market Customization details Certification requirements, if any

11. Can you help if we only have an idea, but no final design yet?
Yes. For ODM projects, we can support customers from an early stage by discussing product direction, development feasibility, and practical solutions.

12. Why do many customers work with SEKO Lighting for so long?
Because we focus on long-term cooperation, stable quality, responsible communication, and practical support. Many of our customers value not only our products, but also the reliability and peace of mind we bring to the cooperation.

Still have questions?
Contact our team and we will be happy to assist you.